Our Staff

Kimberly Martinez, HIS

Hearing Instrument Specialist

My name is Kimberly, and I’m a Hearing Instrument Specialist. My biggest passion is helping those in need and my ultimate goal is to help provide our patients with a better quality of life. I am glad to have found a company that aligns their vision with mine. I am currently in training to become a Hearing Instrument Specialist which will expand my knowledge and experience in the field to provide exceptional service to those in need of hearing aids. Being bilingual gives me an advantage to better help and understand people in our community. I welcome anyone to our office so we can start taking care of you today!

Angela Reyna

Patient Services Coordinator

Angela Ann Reyna joined the New Sound Hearing Aid Centers Family in March of 2025. With over 15 years of customer service experience, Angela often adapts her style to different customer needs to help build trust. In essence, her customer service approach is centered around creating a positive and memorable experience for every customer, building strong relationships, and contributing to the overall success of the business.

Outside of the hearing world, Angela enjoys being involved with her daughters and their activities; She is actively involved with the community and volunteers some of her time with the boys and girls club of America. She coaches Volleyball and coed Flag football to help support her daughters’ activities.

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Customer Reviews

Very friendly and helpful.

Alex G., on Google

My husband bought expensive hearing aids in 4/3/3025. He died on 4/27/2025. I had no use for the hearing aids. Ms. Martinez accepted the return of the hearing aids and returned the full amount that he paid for the hearing aids. Thank you Ms. Martinez

Joann Montgomery, on Google

Kimberly is a top notch audiologist who will go the extra mile to get the job done. It was great, after having a disappointing result at the Brownsville location.

Gordon Cappon, on Google

Everyone has been very professional and caring

janie galvan, on Google
Joel Diaz, on Google
Gustavo Rodriguez Jr., on Google

Both reps were awesome 👏took good care of my mom

Rose De leon, on Google
Eurline Atkins, on Google

Good experience.knew what they were doing. Didn't take long

Bob White, on Google

Courteous,and didn’t take long to be seen

Connie Resendez, on Google

Great

Odell Abrego, on Google

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