Our Staff

Lorena Lopez

Lorena Lopez

Regional Administrative Coordinator

For the last 17 years I have worked in the medical field and take great pride in helping patients get the absolute best quality of care. As an audio technician and Regional Administrative Coordinator I work diligently along with our local hearing instrument specialist to ensure our patients are hearing the very best they can be.

When I am not helping hearing lives I enjoy spending time with my daughters, listening to live music and cooking.

Stephanie Pulido

Stephanie Pulido

Audio Tech

Stephanie graduated with a Bachelor of Science in Communication Sciences and Disorders from The University of Texas Rio Grande Valley in 2022. She has a passion for providing exceptional service to her community and for assisting patients with their hearing difficulties.

When not helping save hearing lives, Stephanie enjoys time spending quality time with her family and friends. She also enjoys traveling and exploring new cities, taking in the sights and culture each place has to offer.

Kimberly Martinez

Kimberly Martinez

Audio Tech

My name is Kimberly, and I’m an Audio Tech. My biggest passion is helping those in need and my ultimate goal is to help provide our patients with a better quality of life. I am glad to have found a company that aligns their vision with mine. I am currently in training to become a Hearing Instrument Specialist which will expand my knowledge and experience in the field to provide exceptional service to those in need of hearing aids. Being bilingual gives me an advantage to better help and understand people in our community. I welcome anyone to our office so we can start taking care of you today!

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Customer Reviews

Staff were friendly and professional. The Dr. and the specialist worked well with each other in order to make my first time visit an effective one to give me the information of my hearing and insure I get the best treatment needed. Thank you.

Roy B, on Google

My wife Warden Villarreal had an appointment with this kind facility and I was asked by Lorie that I could also get a hearing test also Kimberly which also works with Lorie these ladies an asset to this business will certainly return Kimberly also took a big. Wad of wax...

Frank Villarreal, on Google

I highly tecommend the NewSound Hearing Center located in Harlingen. The receptionist had excellent customer service skills. Additionally, Kimberly, the ear specialist, was very kind &;thoroughly explained the ear exam process.

Tricia A M, on Google

From the moment that I arrived, the receptionist made me feel welcome. She greeted us with a smile & was very courteous. Kimberly, the tech, explained what she was doing before each step of the hearing test. She had excellent customer service skills. I highly recommend this hearing center.

Alicia G. Avila, on Google

We had a lovely experience. The team took care of us & appreciate them.

Pearl Garza, on Google
Aleta Ainsworth, on Google

Really nice people,quality service.

Deborah Walker, on Google
Charo Villanueva, on Google

Clean office—friendly, courteous, knowledgeable staff. Great first time experience!

Nancie Hoover, on Google
Linda Parish, on Google
Kevin Boissonneault, on Google

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