Online Hearing Test
Today Closed
216 Ed Carey Dr, Ste 3, Harlingen, TX 78550
(956) 264-9292

Our Staff

Kimberly Martinez, HIS

Hearing Instrument Specialist

My name is Kimberly, and I’m a Hearing Instrument Specialist. My biggest passion is helping those in need and my ultimate goal is to help provide our patients with a better quality of life. I am glad to have found a company that aligns their vision with mine. I am currently in training to become a Hearing Instrument Specialist which will expand my knowledge and experience in the field to provide exceptional service to those in need of hearing aids. Being bilingual gives me an advantage to better help and understand people in our community. I welcome anyone to our office so we can start taking care of you today!

Angela Reyna

Patient Care Coordinator

Angela Ann Reyna joined the New Sound Hearing Aid Centers Family in March of 2025. With over 15 years of customer service experience, Angela often adapts her style to different customer needs to help build trust. In essence, her customer service approach is centered around creating a positive and memorable experience for every customer, building strong relationships, and contributing to the overall success of the business.

Outside of the hearing world, Angela enjoys being involved with her daughters and their activities; She is actively involved with the community and volunteers some of her time with the boys and girls club of America. She coaches Volleyball and coed Flag football to help support her daughters’ activities.

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Customer Reviews

Great experience throughout the entire hearing process. The staff was very friendly and cordial. They answered all my questions. Rose, the company rep, was extremely helpful and made it easy to understand how the equipment worked. Thank you to the entire staff!

Artemio Cedillo, on Google

Angela was knowledgeable and professional.

Yvonne Peck, on Google
Dave, on Google

The lady’s were excellent they even showed me some features on the hearing app that will be great to use

Frank Salazar, on Google
Larry Jokl, on Google

Staff was courteous, knowledgeable, efficient and effective. After years of trying to get my hearing aids fitted properly, one visit to NewSound Hearing Centers in Harlingen resulted in THE expertise I was looking for. I appreciate the staff’s attentiveness and patience.

Juan Mata, on Google

Always very professional and courteous.

Gene Baker, on Google
Gloria Ingersoll, on Google

Was greeted promptly with a smile. Receptionist was attentive and understanding. Takes patience with a hearing impaired person. Kimberly was informative and attentive as well. She explained everything very well throughout my appointment process. Kimberly was trying her best to find BEST solution to my hearing loss. Also Kimberly and...

Tomas Pena, on Google

The staff and audiologist were very professional and friendly. The hearing results were explained in detail and were given options on devices as well as payment options. Minimal waiting and was no rushed through the consultation. Very pleasant atmosphere.

Lupita Fernandez Cano, on Google

Angela was amazing and so helpful and Kimberly was very informative and explained everything. My experience was great!

Deborah Brown, on Google
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