Jordan Ortega, HIS
Hearing Instrument Specialist
I was born and raised in Indianapolis, Indiana. I am the second born of five children. My father owned a restaurant chain, which kept him quite busy, and my mother cared for all five of us children while also attending college. It is because of their hard work that I count myself successful in attaining my education, secular career and religious beliefs.
In 2013, I married the love of my life Anna Karen. Being goal oriented, we work hard to travel and to give of ourselves in hospitable ways. I started my career in the hearing health industry in 2014, and found that it is my passion. I worked for a wonderful company in Indiana fitting and dispensing hearing aids before moving to the Rio Grande Valley to be closer to my wife’s beautiful family. Now we live in south Texas and I have the pleasure and privilege of working with NewSound Hearing Centers at the Harlingen office. I am excited to bring my energy, experience and expertise to help those in need of their hearing life being saved!
Regional Administrative Coordinator
For the last 17 years I have worked in the medical field and take great pride in helping patients get the absolute best quality of care. As an audio technician and Regional Administrative Coordinator I work diligently along with our local hearing instrument specialist to ensure our patients are hearing the very best they can be.
When I am not helping hearing lives I enjoy spending time with my daughters, listening to live music and cooking.
Stephanie graduated with a Bachelor of Science in Communication Sciences and Disorders from The University of Texas Rio Grande Valley in 2022. She has a passion for providing exceptional service to her community and for assisting patients with their hearing difficulties.
When not helping save hearing lives, Stephanie enjoys time spending quality time with her family and friends. She also enjoys traveling and exploring new cities, taking in the sights and culture each place has to offer.
The technician and office personnel are always happy and helpful. They are able to answer questions and solve any problems.Marilyn Hensz, on Google
The hearing test was very quick and accurate. The staff was very friendly and professional. I liked that they did a quick complementary test for my spouse also.Anita Rodriguez, on Google
I walked in to my scheduled appointment without any hiccups. The front desk staff asked for my ID and insurance to make copies and they gave me a sheet to confirm all my information I had provided when I scheduled my appointment. After a very short wait (approx. 5 min),...Marc Villalobos, on Google
They just recently remodeled their store & it is very nice when you enter it. The other day I felt a flutter in my left ear. I thought I had a bug in my year. Jordon was busy but he worked me in to check my ear. He told &...pearl garza, on Google